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A guest service staff member holding a guests skis and smiling A Mountain Host showing a guest something on the trail map A ski valet helping a guest get their skis out of their car Guests dropping off their skis at ski storage Two guest service staff smiling at ski storage A lodging front desk agent helping a guest

Looking For: Ski Shipping  > DV Text Program  > Guest Services  > Day Parking  > Ski and Gear Storage  > Information Desk  > Sharpshooters  > Lodging Guest Information  >


Ski The Difference®

Keeping our guests happy is our top priority at Deer Valley®. When we say, “Be our guest,” we mean it. That’s why Deer Valley goes the extra mile to unload your skis at our curbside valet, clear you table after lunch, and limits the number of skiers on the mountain. And that’s just a start.

FEDEX® Ski Equipment

Guests of Deer Valley can ship their ski equipment to and from the resort via FedEx® service. Based upon your lodging location and where you would like to begin your ski day, please ship your ski equipment to the following address:

Snow Park (base area):
Snow Park Lodge Ski Storage
2250 Deer Valley Drive South
Park City, UT, 84060
Phone: 435-649-1000

Silver Lake (mid-mountain area):
Silver Lake Ski Storage
7600 Royal Street
Park City, UT 84060
Phone: 435-649-1000

Your equipment will be waiting conveniently at the location shipped to for pick-up. Arrangements can be made to ship your equipment home the day of departure through either the Snow Park or Silver Lake Ticket Offices. A $10 handling fee will be charged for each outbound package from the resort. Please note that guests are responsible for all FedEx® shipping charges.

Guest Service

We look forward to having you as a guest at Deer Valley Resort. If you have any questions, please call:

800-424-3337 | 435-649-1000


DV Text Program

During your time at Deer Valley, our staff members are available to answer any questions that you may have. If we can provide assistance to you during your visit, simply text us at 435-538-5900. Hours of operation for DV Text are 7:30 a.m. to 6 p.m., daily.

On-Site Guest Services

Look for the team in green! Our Guest Service Attendants are available to assist with equipment unloading and loading upon your arrival and departure to and from Snow Park Lodge. They are also found guiding guest parking in our complimentary parking lots and providing the parking lot skier shuttle between 9 a.m. and 5 p.m., daily.


DAY SKIER PARKING

Deer Valley Resort offers complimentary parking at five base area parking lots along with a complimentary shuttle to Snow Park Lodge. However, please note: Limited paid parking is available mid-mountain at the Silver Lake Lodge and there is no day skier parking at Empire Canyon Lodge.

IMPORTANT: All three day lodge locations are serviced by Park City’s complimentary transit system which runs frequently throughout greater Park City area and within the Deer Valley Resort area.


COMPLIMENTARY SKI STORAGE

Whether you’re stopping for lunch or calling it a day, ensure your skis and poles are secure with our complimentary daytime and overnight ski storage, offered at four convenient locations throughout the resort. Complimentary daytime and overnight ski storage facilities are open daily at Snow Park Lodge, Silver Lake Lodge and the Jordanelle Express Gondola. Daytime storage is also available at Empire Canyon Lodge.


Service Location Hours of Operation (daily, winter only) Telephone Number
Ski Storage (day/overnight) Snow Park Lodge, plaza level 8 a.m. – 6 p.m. 435-645-6934
Ski Storage (day/overnight) Silver Lake Lodge, plaza level 8 a.m. – 5:30 p.m. 435-645-6733
Ski Storage (day/overnight) Jordanelle Express Gondola building 8:30 a.m. – 4:30 p.m. -
Ski Storage (daytime only) Empire Canyon Lodge
Outside the Rossignol Test Center Yurt
9 a.m. – 3:30 p.m. 435-940-7430

ACCESSORY/GEAR STORAGE

For a nominal fee, Basket Check allows you to store accessories and gear with unlimited access throughout the day. Basket Check facilities are located on the lower level of Snow Park and Silver Lake lodges. Self-service lockers are also located on the lower level of Snow Park Lodge, lower lever of Silver Lake Lodge and at the Jordanelle Express Gondola.


Service Location Hours of Operation (daily, winter only) Telephone Number
Accessory/Gear Storage
Basket Check (attended)* Snow Park Lodge, lower level 8 a.m. – 5 p.m. 435-645-6709
Basket Check (attended)* Silver Lake Lodge, lower level 8 a.m. – 5 p.m. 435-645-6605
Self-Service Lockers** Snow Park Lodge, lower level 8 a.m. – 5 p.m. -
Self-Service Lockers** Silver Lake Lodge, lower level 8 a.m. – 5 p.m. -
Self-Service Lockers** Jordanelle Express Gondola building 8 a.m. – 5 p.m. -
* $5.00 per day; unlimited access throughout day
** $2.00 per access

INFORMATION DESKS

Visit our Information Desks to answer your questions, for lost and found items and for assistance with arranging activities throughout Park City.


Service Location Hours of Operation (daily, winter only) Telephone Number
Information Desk Snow Park Lodge, plaza level 8 a.m. – 5 p.m. 435-645-6520
Information Desk Silver Lake Lodge, lower level 8 a.m. – 5 p.m. 435-645-6709
Activities Desk (non-ski) Snow Park Lodge, plaza level 9 a.m. – 3:30 p.m. 435-615-6135

On-Mountain Photography Services

SHARPSHOOTER PHOTGRAPHY

Save the memory. Share the experience! On-mountain photography by SharpShooter Imaging, is located on the lower level of Snow Park Lodge at Deer Valley's base. To learn more about SharpShooter photography, please call 435-649-0244. Locate your images online at www.deervalley.com/sharpshooters. SharpShooter at Deer Valley is only open during the winter season.

Deer Valley Resort Lodging Guest Information

Benefits of staying in a Deer Valley Resort managed property:

  • On-site resort lift ticket sales
  • Lodging and lift ticket packages available during a variety of time periods
  • Complimentary in-resort/town shuttle service with with Cadillac Escalades
  • Complimentary daily housekeeping
  • Concierge services
  • Shipping services available for luggage, etc.
  • Complimentary Wi-Fi
  • Lodging security provided
  • Complimentary on-site parking in either private or common area garages

Front Desk Telephone Number Hours of Operation Winter Hours of Operation Summer Address
Black Diamond Lodge 435-647-0488 7 a.m. - Midnight 7:30 a.m. – 4 p.m. 2280 Deer Valley Drive South
Park City, UT 84060
Flagstaff Lodge 435-615-2341 7 a.m. – 10 p.m. 8 a.m. – 5 p.m. 8894 Empire Club Drive
Park City, UT 84060
The Grand Lodge 435-333-6274 7 a.m. – 11 p.m. 8 a.m. – 6 p.m. 8777 Marsac Avenue
Park City, UT 84060
Lodges at Deer Valley 435-615-2600 24 Hours 24 Hours 2900 Deer Valley Drive
Park City, UT 84060
Shooting Star 435-615-2341 7 a.m. – 10 p.m. 8 a.m. - 5 p.m. 7715 Village Way
Park City, UT 84060
Signature Collection of
Private Homes & Condominiums
435-615-2300 7 a.m. - Midnight 7:30 a.m. - 5:30 p.m.
Concert Nights: 7:30 a.m. – 6 p.m.
1375 Deer Valley Drive
Park City, UT 84060
Silver Baron Lodge 435-940-5120 7 a.m. – 8 p.m.* 8 a.m. – 5 p.m.* 2880 Deer Valley Drive
Park City, UT 84060
Stag Lodge 435-649-7444 24 Hours 8 a.m. – 5 p.m. 8200 Royal Street East
Park City, UT 84060
Trail’s End Lodge 435-776-3300 6:30 a.m. - 11 p.m. 9 a.m. – 5 p.m. 2100 Deer Valley Drive South
Park City, UT 84060
*24-Hour Guest Services available at Lodges at Deer Valley’s front desk

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