Resort Comment Form

Date of your ski vacation:
(mm/dd/yyyy)

Skiing Experience

	excellent	good	average	below average	poor
Mountain staff
Lift lines
Grooming
Mountain signs
Mountain host tour
Friendliness of staff
Overall ski experience

Lift Tickets

	excellent	good	average	below average	poor
Greeting was prompt and courteous
The various ticket options and programs were clearly explained
Staff was informative and friendly
Overall experience
Overall value

Rental Shop

	excellent	good	average	below average	poor
Greeting was prompt and friendly
Sales staff was neat, clean and professional
Staff was knowledgeable and helpful
Quality of equipment met expectations
Technical staff was attentive and efficient
Overall experience

Child Care

	excellent	good	average	below average	poor
Check-in process was prompt and courteous
Staff was friendly and helpful
Daily schedule information received was complete and easy to understand

Additional comments:

Ski School

	excellent	good	average	below average	poor
Reservation process
Lesson check-in process
Staff was knowledgeable and helpful
Instructor was professional and friendly

Additional comments:

Restaurant(s) and/or banquets

Name of restaurant(s) or group
Date	Time

	excellent	good	average	below average	poor
Reservation process
Overall service
Overall food quality
Value for the price

Additional comments:

Other Services

	excellent	good	average	below average	poor
Basket check
Parking
Restrooms
Ski storage
Central reservations

Additional comments:

How did you hear about us?

In-room publication	Advertisement	Article	Internet
Television commercial	Word of mouth	Travel agent
Other, please specify

I would like to be contacted regarding my responses.
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Contact Info

First Name:		Last Name:
Address Line 1:		Address Line 2:
City:		State:	Zip:
Phone:		Email:

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Please note, all information will be used for internal purposes only, and contact information will not be shared with outside parties.