Deer Valley Resort
Frequently Asked Questions
For answers to some of the most frequently asked questions by our guests, please peruse the categories below. You will also find direct links to the pages within the website that contain greater detail on the subject. Thank you for choosing Deer Valley!
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General Resort Information
Our Contact Center is here to help you with general resort information and to get you to the staff with the answers you seek. We can be reached at 435-649-1000 or 800-424-DEER (3337), during normal business hours. If you prefer email, please email info@deervalley.com.
Lodging Information
Deer Valley manages the largest inventory of lodging in the resort area. If you have questions for our on-site Vacation Planners, please call 435-645-6528 or 800-558-3337 during business hours. We can also be reached via email at lodging@deervalley.com.
Skier Services
For information regarding Ski School, Ski Rental and Child Care in the winter season or Bike Lessons, Bike Rentals and Summer Adventure Camp in the summer season, Skier Services is here to assist. We can be reached during normal business hours at 435-645-6648 or 888-754-8477. We can be reached via email at skierservices@deervalley.com.
General Resort Information
GENERAL RESORT INFORMATION
Deer Valley Resort
800-424-DEER (3337) | 435-649-1000
marketing@deervalley.com
Snow Park Lodge - 2250 Deer Valley Drive South, Park City, Utah 84060
Winter Season Dates: December 3, 2022 - April 16, 2023, conditions permitting
Summer Season Dates: June 17 through September 5, daily, then Friday - Sunday only through September 25, 2022
GENERAL
Is snowboarding allowed at Deer Valley?
No. Deer Valley is a ski only resort.
What's the altitude at Deer Valley Resort? What do you do to prevent altitude sickness while at Deer Valley Resort?
The base altitude of Deer Valley is 6,570 feet (2,003 meters). The altitude in the mid-mountain area is 8,100 feet (2,469 meters). The altitude at the Empire summit is 9,570 feet (2,917 meters). The town of Park City is located at 7,000 feet (2,134 meters) above sea level and chairlifts enable us to ski up to 10,000 feet (3,048 meters). Many people feel the effects of the high altitude levels when they first arrive. Common symptoms include tiredness, shortness of breath with exertion and headaches. Easy ways to alleviate symptoms are to drink lots of water and take aspirin. Those experiencing serious symptoms such as loss of appetite, shortness of breath, cough and headache that do not respond to rest and aspirin should promptly visit a doctor. The effects of alcohol are also often heightened due to the altitude. Drink a little bit less than you may be used to and you will feel better in the morning.
Are there any tips I should know about coming to the mountains?
Please be aware the sun is stronger at high altitudes and combined with the reflection from the snow can result in badly sunburned skiers. Always wear sunscreen as UV rays can penetrate even on cloudy days. Weather in Park City changes rapidly; dress and plan accordingly. Hats, gloves and proper ski attire are recommended. During extremely cold weather, be aware of frostbite – if you feel pain, tingling or numbness, or experience discoloration in your fingers, toes or ears, go inside and warm up.
Where can I find information about the current weather, mountain conditions, resort facts and statistics?
You can view our mountain webcams, current conditions, weather forecast and more here.
Can you buy alcohol in Utah?
Alcohol is sold at designated state liquor stores below. Beer, wine and liquor are available in many restaurants. Beer is available in grocery and convenience stores.
State Liquor Store Locations
460 Swede Alley, Park City, UT 84060
1550 Snow Creek Dr, Park City, UT 84060
1612 W Ute Blvd, Park City, UT 84098
Does Deer Valley accept cash?
All transactions at Deer Valley will now be cashless in order to expedite transaction times and enhance the guest experience.
Deer Valley has implemented contactless payment options at key point of sale locations, allowing us to operate more efficiently and securely. Guests are encouraged to “tap-and-go” with their credit card or mobile payment device at checkout or use our mobile ordering options for food and beverage purchases.
Deer Valley gift cards are accepted at most resort owned and operated outlets. Please check here for the complete list of outlets that are able to accept gift cards.
Is Wi-Fi available in the Deer Valley Resort day lodges?
Complimentary wireless is available in select areas of the Snow Park and Silver Lake Lodges.
What other winter activities are available in the Park City area?
Please visit visitparkcity.com to learn more about activities in the area.
Who do I contact if I want to hold my wedding/special occasion at Deer Valley?
You can contact our wedding/special occasion team at 800-424-3337 or 435-645-6650.
Can I land a recreational helicopter at the resort?
No.
Can I take my baby with me on the chairlift? Stroller? Backpack carrier?
Yes, at the responsibility of the parent or guardian. Strollers and backpack carriers are permitted at your own risk.
When can I start making restaurant reservations for winter?
You can make online evening restaurant reservations on November 5, 2020, through our website dining section. Lunch reservations will be available when we open for the season.
Is there a spa within the resort?
Spas can be found at St. Regis Deer Valley, Stein Eriksen Lodge Deer Valley and Montage Deer Valley.
Where can I rent or buy ski gear?
Deer Valley operates two conveniently located ski rental shops at Snow Park Lodge and Silver Lake Village. There are several retail shops located around the resort that sell equipment and clothing including Jans at Snow Park Lodge and Cole Sport in Silver Lake Village.
Am I allowed to use my drone at Deer Valley Resort?
No, the use of drones is not allowed on Deer Valley Resort property.
How do I request a donation to a non-profit organization from Deer Valley Resort?
Go to deervalley.com/donationrequest to request an in-kind donation for a non-profit organization. Please know that the resort's volume of requests of this nature is substantial and we are not able to donate to every cause.
Are dogs allowed on the mountain?
No. Please leave pets and comfort animals at home. Only trained service dogs or leashed dogs on designated hiking trails in the summer are allowed.
GETTING HERE AND GETTING AROUND
Where is Deer Valley Resort located?
Deer Valley is located in the historic mining town of Park City, Utah.
What is the proximity to Main Street?
Main Street is a 15-minute walk or three minute drive from the Snow Park area at Deer Valley Resort's base.
How far away is Deer Valley from the airport?
Deer Valley is approximately 38 miles from the Salt Lake City International Airport.
Which airlines fly into Salt Lake City?
All major airlines fly into Salt Lake City International Airport including non-stops from many cities. Salt Lake City is a hub for Delta Airlines.
How do I get to Deer Valley? Does Deer Valley provide transportation?
Deer Valley does not provide complimentary transportation from the airport, but is happy to have a Vacation Planner or Concierge staff member assist in arranging transportation to and from the Salt Lake City International Airport utilizing various local companies. Car rentals from the Salt Lake City International Airport are also available.
Do I need a car?
Many guests do not find it necessary to rent a car. All Deer Valley Resort-managed lodging properties provide complimentary in-town in Cadillac vehicles transportation and on-call shuttle service for their guests. There is also a city-wide, free bus system that runs year-round.
What city bus lines access Deer Valley Drive? How often do they run?
Hours and bus lines vary by season. For updated information please, visit parkcity.org/departments/transit-bus.
Where can I park at the resort?
We recommend our guests start their day at Snow Park Lodge. Very limited paid parking is available at Silver Lake Village. Public parking is not allowed at Empire Canyon Lodge.
WINTER GENERAL
What are the hours of operation for the chairlifts?
During our winter season we are open from 9 a.m. to 4 p.m.
How can I make ski school reservations?
To make Ski School reservations, please call 435-645-6648 or 888-754-8477. For more information, please click here.
Where can I rent or buy ski gear?
Deer Valley operates three conveniently located ski rental shops at Snow Park Lodge, Silver Lake Village and Lodges at Deer Valley. There are several retail shops located around the resort that sell equipment and clothing including Jans at Snow Park Lodge and Cole Sport in Silver Lake Village. Click here for more information and to reserve rental equipment.
Is there snowboarding or Nordic skiing at Deer Valley Resort?
Deer Valley is a ski only resort. Guests on alpine, telemark or mono ski equipment with feet placed side by side and facing forward are allowed. Snowboards and carving boards are restricted from use. Reasonable accommodations for adaptive ski devices will be made; however, the equipment must be in accordance with the resort's ski only policy.
Park City's other resort, Park City Mountain offers snowboarding, and White Pine Touring operates a Nordic ski center in Park City.
What percentage of the runs are for beginners?
At Deer Valley, 27% of the ski runs are classified as beginner. There are beginner runs off five of Deer Valley's six mountains.
What's the typical annual snowfall?
We receive an average of approximately 300 inches of snow, per ski season.
Deer Valley Resort
800-424-DEER (3337) | 435-649-1000
marketing@deervalley.com
Snow Park Lodge - 2250 Deer Valley Drive South, Park City, Utah 84060
Winter Season Dates: December 3, 2022 - April 16, 2023, conditions permitting
Summer Season Dates: June 17 through September 5, daily, then Friday - Sunday only through September 25, 2022
GENERAL
Is snowboarding allowed at Deer Valley?
No. Deer Valley is a ski only resort.
What's the altitude at Deer Valley Resort? What do you do to prevent altitude sickness while at Deer Valley Resort?
The base altitude of Deer Valley is 6,570 feet (2,003 meters). The altitude in the mid-mountain area is 8,100 feet (2,469 meters). The altitude at the Empire summit is 9,570 feet (2,917 meters). The town of Park City is located at 7,000 feet (2,134 meters) above sea level and chairlifts enable us to ski up to 10,000 feet (3,048 meters). Many people feel the effects of the high altitude levels when they first arrive. Common symptoms include tiredness, shortness of breath with exertion and headaches. Easy ways to alleviate symptoms are to drink lots of water and take aspirin. Those experiencing serious symptoms such as loss of appetite, shortness of breath, cough and headache that do not respond to rest and aspirin should promptly visit a doctor. The effects of alcohol are also often heightened due to the altitude. Drink a little bit less than you may be used to and you will feel better in the morning.
Are there any tips I should know about coming to the mountains?
Please be aware the sun is stronger at high altitudes and combined with the reflection from the snow can result in badly sunburned skiers. Always wear sunscreen as UV rays can penetrate even on cloudy days. Weather in Park City changes rapidly; dress and plan accordingly. Hats, gloves and proper ski attire are recommended. During extremely cold weather, be aware of frostbite – if you feel pain, tingling or numbness, or experience discoloration in your fingers, toes or ears, go inside and warm up.
Where can I find information about the current weather, mountain conditions, resort facts and statistics?
You can view our mountain webcams, current conditions, weather forecast and more here.
Can you buy alcohol in Utah?
Alcohol is sold at designated state liquor stores below. Beer, wine and liquor are available in many restaurants. Beer is available in grocery and convenience stores.
State Liquor Store Locations
460 Swede Alley, Park City, UT 84060
1550 Snow Creek Dr, Park City, UT 84060
1612 W Ute Blvd, Park City, UT 84098
Does Deer Valley accept cash?
All transactions at Deer Valley will now be cashless in order to expedite transaction times and enhance the guest experience.
Deer Valley has implemented contactless payment options at key point of sale locations, allowing us to operate more efficiently and securely. Guests are encouraged to “tap-and-go” with their credit card or mobile payment device at checkout or use our mobile ordering options for food and beverage purchases.
Deer Valley gift cards are accepted at most resort owned and operated outlets. Please check here for the complete list of outlets that are able to accept gift cards.
Is Wi-Fi available in the Deer Valley Resort day lodges?
Complimentary wireless is available in select areas of the Snow Park and Silver Lake Lodges.
What other winter activities are available in the Park City area?
Please visit visitparkcity.com to learn more about activities in the area.
Who do I contact if I want to hold my wedding/special occasion at Deer Valley?
You can contact our wedding/special occasion team at 800-424-3337 or 435-645-6650.
Can I land a recreational helicopter at the resort?
No.
Can I take my baby with me on the chairlift? Stroller? Backpack carrier?
Yes, at the responsibility of the parent or guardian. Strollers and backpack carriers are permitted at your own risk.
When can I start making restaurant reservations for winter?
You can make online evening restaurant reservations on November 5, 2020, through our website dining section. Lunch reservations will be available when we open for the season.
Is there a spa within the resort?
Spas can be found at St. Regis Deer Valley, Stein Eriksen Lodge Deer Valley and Montage Deer Valley.
Where can I rent or buy ski gear?
Deer Valley operates two conveniently located ski rental shops at Snow Park Lodge and Silver Lake Village. There are several retail shops located around the resort that sell equipment and clothing including Jans at Snow Park Lodge and Cole Sport in Silver Lake Village.
Am I allowed to use my drone at Deer Valley Resort?
No, the use of drones is not allowed on Deer Valley Resort property.
How do I request a donation to a non-profit organization from Deer Valley Resort?
Go to deervalley.com/donationrequest to request an in-kind donation for a non-profit organization. Please know that the resort's volume of requests of this nature is substantial and we are not able to donate to every cause.
Are dogs allowed on the mountain?
No. Please leave pets and comfort animals at home. Only trained service dogs or leashed dogs on designated hiking trails in the summer are allowed.
GETTING HERE AND GETTING AROUND
Where is Deer Valley Resort located?
Deer Valley is located in the historic mining town of Park City, Utah.
What is the proximity to Main Street?
Main Street is a 15-minute walk or three minute drive from the Snow Park area at Deer Valley Resort's base.
How far away is Deer Valley from the airport?
Deer Valley is approximately 38 miles from the Salt Lake City International Airport.
Which airlines fly into Salt Lake City?
All major airlines fly into Salt Lake City International Airport including non-stops from many cities. Salt Lake City is a hub for Delta Airlines.
How do I get to Deer Valley? Does Deer Valley provide transportation?
Deer Valley does not provide complimentary transportation from the airport, but is happy to have a Vacation Planner or Concierge staff member assist in arranging transportation to and from the Salt Lake City International Airport utilizing various local companies. Car rentals from the Salt Lake City International Airport are also available.
Do I need a car?
Many guests do not find it necessary to rent a car. All Deer Valley Resort-managed lodging properties provide complimentary in-town in Cadillac vehicles transportation and on-call shuttle service for their guests. There is also a city-wide, free bus system that runs year-round.
What city bus lines access Deer Valley Drive? How often do they run?
Hours and bus lines vary by season. For updated information please, visit parkcity.org/departments/transit-bus.
Where can I park at the resort?
We recommend our guests start their day at Snow Park Lodge. Very limited paid parking is available at Silver Lake Village. Public parking is not allowed at Empire Canyon Lodge.
WINTER GENERAL
What are the hours of operation for the chairlifts?
During our winter season we are open from 9 a.m. to 4 p.m.
How can I make ski school reservations?
To make Ski School reservations, please call 435-645-6648 or 888-754-8477. For more information, please click here.
Where can I rent or buy ski gear?
Deer Valley operates three conveniently located ski rental shops at Snow Park Lodge, Silver Lake Village and Lodges at Deer Valley. There are several retail shops located around the resort that sell equipment and clothing including Jans at Snow Park Lodge and Cole Sport in Silver Lake Village. Click here for more information and to reserve rental equipment.
Is there snowboarding or Nordic skiing at Deer Valley Resort?
Deer Valley is a ski only resort. Guests on alpine, telemark or mono ski equipment with feet placed side by side and facing forward are allowed. Snowboards and carving boards are restricted from use. Reasonable accommodations for adaptive ski devices will be made; however, the equipment must be in accordance with the resort's ski only policy.
Park City's other resort, Park City Mountain offers snowboarding, and White Pine Touring operates a Nordic ski center in Park City.
What percentage of the runs are for beginners?
At Deer Valley, 27% of the ski runs are classified as beginner. There are beginner runs off five of Deer Valley's six mountains.
What's the typical annual snowfall?
We receive an average of approximately 300 inches of snow, per ski season.
Staying Here
Staying Here
800-558-3337 | 435-645-6528
lodging@deervalley.com
What is the best time to visit Deer Valley Resort?
Deer Valley has exceptional snow conditions throughout the entire ski season due to our extensive snowmaking capabilities. Our value season is typically from the opening of the season until mid-December and then again starting in April through closing day.
What kind of properties does Deer Valley manage?
Deer Valley Resort manages a wide range of luxury properties from hotel rooms to large six- and seven-bedroom private homes. Some properties are hotel-style condominiums and some are townhome-style.
If I book lodging at Deer Valley, does that guarantee I will receive lift tickets to ski Deer Valley?
A lodging reservation does not guarantee lift tickets. If you have not purchased a package with lift tickets included, we recommend booking your lift tickets in advance online at deervalley.com/tickets. Click here to view all of our lodging packages.
Is Internet access available in my accommodations?
Yes, there is Internet access in all Deer Valley Resort-managed residences.
Are there any properties that allow smoking?
No, all of the Deer Valley Resort-managed properties are non-smoking.
Am I allowed to bring my pets on my Deer Valley vacation?
Rental guests are not allowed to have pets inside any of the Deer Valley Resort-managed residences.
Are there babysitting services available?
Yes, during the ski season, the Deer Valley Children's Center is open daily from 8:30 a.m. to 4:30 p.m., and provides care for non-skiing children between the ages of 2 months and 12 years. Reservations are required. Please read more about rates and availability here. For evening child care, arrangements can be made with Baby's Away or contact your lodging property’s concierge staff for assistance.
Where can I get breakfast?
Some properties provide breakfast during ski season including the Lodges at Deer Valley, Silver Baron Lodge, Trail's End Lodge, Flagstaff Lodge, One Empire Pass and Black Diamond Lodge.
You can enjoy freshly brewed coffee, an array of specialty espresso drinks as well as a selection of grab and go breakfast items at Deer Valley Etc. at Snow Park Lodge during the winter and summer seasons. Deer Valley Grocery~Café serves breakfast, lunch and items to go. A selection of gourmet grocery items, gifts, beer, wine and liquor are also available for purchase.
Daly Lift, inside the Silver Lake Lodge, offers grab and go coffee and pastries for breakfast during ski season.
Where can I buy groceries?
The Lodges at Deer Valley has a general store on-site where you can purchase a selection of grocery items, beer, wine, liquor and coffee. There are two major grocery stores located in Park City, just one to two miles from Deer Valley and accessible by shuttle.
Fresh Market - 1760 Park Ave, Park City, UT 84060
The Market at Park City - 1500 Snow Creek Dr, Park City, UT 84060
Fairweather Natural Foods - 1270 Iron Horse Dr, Park City, UT 84060
Smith's - 1725 Uinta Way, Park City, UT 84098
Whole Foods Market - 6598 Landmark Dr, Park City, UT 84098
Are all accommodations air conditioned in the summer?
Air conditioning is available at several properties managed by Deer Valley Resort, but not all. Please inquire with a Vacation Planner if this feature is important.
800-558-3337 | 435-645-6528
lodging@deervalley.com
What is the best time to visit Deer Valley Resort?
Deer Valley has exceptional snow conditions throughout the entire ski season due to our extensive snowmaking capabilities. Our value season is typically from the opening of the season until mid-December and then again starting in April through closing day.
What kind of properties does Deer Valley manage?
Deer Valley Resort manages a wide range of luxury properties from hotel rooms to large six- and seven-bedroom private homes. Some properties are hotel-style condominiums and some are townhome-style.
If I book lodging at Deer Valley, does that guarantee I will receive lift tickets to ski Deer Valley?
A lodging reservation does not guarantee lift tickets. If you have not purchased a package with lift tickets included, we recommend booking your lift tickets in advance online at deervalley.com/tickets. Click here to view all of our lodging packages.
Is Internet access available in my accommodations?
Yes, there is Internet access in all Deer Valley Resort-managed residences.
Are there any properties that allow smoking?
No, all of the Deer Valley Resort-managed properties are non-smoking.
Am I allowed to bring my pets on my Deer Valley vacation?
Rental guests are not allowed to have pets inside any of the Deer Valley Resort-managed residences.
Are there babysitting services available?
Yes, during the ski season, the Deer Valley Children's Center is open daily from 8:30 a.m. to 4:30 p.m., and provides care for non-skiing children between the ages of 2 months and 12 years. Reservations are required. Please read more about rates and availability here. For evening child care, arrangements can be made with Baby's Away or contact your lodging property’s concierge staff for assistance.
Where can I get breakfast?
Some properties provide breakfast during ski season including the Lodges at Deer Valley, Silver Baron Lodge, Trail's End Lodge, Flagstaff Lodge, One Empire Pass and Black Diamond Lodge.
You can enjoy freshly brewed coffee, an array of specialty espresso drinks as well as a selection of grab and go breakfast items at Deer Valley Etc. at Snow Park Lodge during the winter and summer seasons. Deer Valley Grocery~Café serves breakfast, lunch and items to go. A selection of gourmet grocery items, gifts, beer, wine and liquor are also available for purchase.
Daly Lift, inside the Silver Lake Lodge, offers grab and go coffee and pastries for breakfast during ski season.
Where can I buy groceries?
The Lodges at Deer Valley has a general store on-site where you can purchase a selection of grocery items, beer, wine, liquor and coffee. There are two major grocery stores located in Park City, just one to two miles from Deer Valley and accessible by shuttle.
Fresh Market - 1760 Park Ave, Park City, UT 84060
The Market at Park City - 1500 Snow Creek Dr, Park City, UT 84060
Fairweather Natural Foods - 1270 Iron Horse Dr, Park City, UT 84060
Smith's - 1725 Uinta Way, Park City, UT 84098
Whole Foods Market - 6598 Landmark Dr, Park City, UT 84098
Are all accommodations air conditioned in the summer?
Air conditioning is available at several properties managed by Deer Valley Resort, but not all. Please inquire with a Vacation Planner if this feature is important.
Lift Tickets And Season Passes
Lift Tickets and Season Passes
Daily Lift Tickets
435-645-6625
Daily Ticket Assistance: tickets@deervalley.com
Season Pass Assistance: ticketdesk@deervalley.com
What are lift ticket prices for the ski season?
Please visit our lift tickets page for current pricing.
Can I purchase a ticket on-site day-of?
No. You must purchase your lift ticket online in advance or with the Contact Center when making your lodging, Ski School or rental reservation.
When can I buy half-day tickets?
Afternoon half-day tickets are based on availability. If available, they may be purchased beginning at 12:15 p.m.; you can ride the chairlift starting at 12:30 p.m.
Is there a savings on multi-day products?
Yes, savings are offered for multi-day purchases of three days or longer.
Do you have student or teen rates?
No.
Are Deer Valley Resort lift tickets valid at other Park City area resorts?
No, they are only valid at Deer Valley Resort.
Are there any combined packages for lift tickets, rental and ski school?
No, each package must be purchased separately. If purchasing lessons, please consult Ski School for exceptions. Find more information here. Please note, Deer Valley offers lodging packages at certain times of the season that include lift tickets. Find out more here.
Can I ride the lifts without skis?
Yes, two of our lifts allow foot passengers and tickets for the Silver Lake Express or Jordanelle Express Gondola may be purchased.
I own/rented a ski-in/ski-out property. Do I need to purchase a lift ticket to get on a lift and get back to my property?
Yes, you must have a lift ticket to ride the chairlift.
Pre-Purchase/Online Ticket Orders
Where can I pick up my pre-purchase order?
You may pick up your pre-purchase order at any ticket window.
What do I need to show when picking up my pre-purchase order?
You will need to show your confirmation number, photo ID and credit card used to purchase lift tickets.
Do I need to pick up everyone in my group's tickets at the same time?
Yes.
Can I change/cancel my order?
You may change the date(s) of your lift ticket(s) without a penalty. However, if the ticket price has increased since your original purchase, you will need to pay the difference. Changes to pre-purchased lift tickets must be made before 5 p.m. two days prior to your first ski day; otherwise, a $50 cancellation fee (per skier and product) will be charged. Lift tickets are non-transferable.
Season Pass Sales
Is there a deadline for purchasing a Deer Valley Season Pass?
There is no deadline for purchasing a Deer Valley Season Pass but prices increase. There is a deadline for purchase of an Ikon Pass which is in December to receive a complimentary Ikon Base Pass with purchase of a Deer Valley Season Pass, the pass must be bought by December 10.
Where do I pick up my Season Pass?
Season Passes may be picked up on the upper level of the Snow Park Ticket Office (open 8:30 a.m. - 4 p.m. during the ski season; 10 a.m. - 5 p.m. during the pre-season).
What should I expect when picking up my Season Pass?
Each pass holder will need to have a photo taken and sign a Release of Liability form; legal guardians must sign the release form for minors.
May I email or call to place a Season Pass order?
Yes, please use the contact information listed above for more information and to purchase, please visit ikonpass.com.
Daily Lift Tickets
435-645-6625
Daily Ticket Assistance: tickets@deervalley.com
Season Pass Assistance: ticketdesk@deervalley.com
What are lift ticket prices for the ski season?
Please visit our lift tickets page for current pricing.
Can I purchase a ticket on-site day-of?
No. You must purchase your lift ticket online in advance or with the Contact Center when making your lodging, Ski School or rental reservation.
When can I buy half-day tickets?
Afternoon half-day tickets are based on availability. If available, they may be purchased beginning at 12:15 p.m.; you can ride the chairlift starting at 12:30 p.m.
Is there a savings on multi-day products?
Yes, savings are offered for multi-day purchases of three days or longer.
Do you have student or teen rates?
No.
Are Deer Valley Resort lift tickets valid at other Park City area resorts?
No, they are only valid at Deer Valley Resort.
Are there any combined packages for lift tickets, rental and ski school?
No, each package must be purchased separately. If purchasing lessons, please consult Ski School for exceptions. Find more information here. Please note, Deer Valley offers lodging packages at certain times of the season that include lift tickets. Find out more here.
Can I ride the lifts without skis?
Yes, two of our lifts allow foot passengers and tickets for the Silver Lake Express or Jordanelle Express Gondola may be purchased.
I own/rented a ski-in/ski-out property. Do I need to purchase a lift ticket to get on a lift and get back to my property?
Yes, you must have a lift ticket to ride the chairlift.
Pre-Purchase/Online Ticket Orders
Where can I pick up my pre-purchase order?
You may pick up your pre-purchase order at any ticket window.
What do I need to show when picking up my pre-purchase order?
You will need to show your confirmation number, photo ID and credit card used to purchase lift tickets.
Do I need to pick up everyone in my group's tickets at the same time?
Yes.
Can I change/cancel my order?
You may change the date(s) of your lift ticket(s) without a penalty. However, if the ticket price has increased since your original purchase, you will need to pay the difference. Changes to pre-purchased lift tickets must be made before 5 p.m. two days prior to your first ski day; otherwise, a $50 cancellation fee (per skier and product) will be charged. Lift tickets are non-transferable.
Season Pass Sales
Is there a deadline for purchasing a Deer Valley Season Pass?
There is no deadline for purchasing a Deer Valley Season Pass but prices increase. There is a deadline for purchase of an Ikon Pass which is in December to receive a complimentary Ikon Base Pass with purchase of a Deer Valley Season Pass, the pass must be bought by December 10.
Where do I pick up my Season Pass?
Season Passes may be picked up on the upper level of the Snow Park Ticket Office (open 8:30 a.m. - 4 p.m. during the ski season; 10 a.m. - 5 p.m. during the pre-season).
What should I expect when picking up my Season Pass?
Each pass holder will need to have a photo taken and sign a Release of Liability form; legal guardians must sign the release form for minors.
May I email or call to place a Season Pass order?
Yes, please use the contact information listed above for more information and to purchase, please visit ikonpass.com.
Lessons, Child Care and Equipment Rental
Ski and Bike Lessons
Equipment Rentals
888-754-8477 | 435-645-6648
skierservices@deervalley.com
How can I make ski school reservations?
To make ski school reservations, please call 435-645-6648 or 888-754-8477. For more information, please click here.
Where can I rent or buy ski gear?
Deer Valley operates two conveniently located ski rental shops at Snow Park Lodge and Silver Lake Village. There are several retail shops located around the resort that sell equipment and clothing including Jans at Snow Park Lodge and Cole Sport in Silver Lake Village.
When should I reserve Skier Services products?
Advance reservations are essential for all Deer Valley services throughout the ski season, especially during the December holidays, Martin Luther King weekend, Presidents' Day week and the month of March. Reservations are subject to availability and products may reach capacity at any time. Please make your reservations as early as possible by calling 888-754-8477.
What if it snows when I have lessons reserved?
All lessons for adults will go out on time regardless of the weather. Fees will apply to lessons cancelled after the deadline.
Can I have my assistant or Travel Agent book my Skier Services reservations?
To ensure that Skier Services products are booked accurately and to provide complete information and security, we prefer to speak directly with our guests. However, if you would like to authorize your assistant to book your reservations and make changes for you, please let us know.
We will be visiting Deer Valley with other families. Can we make everyone's reservation in one file to make it easier?
Actually, that will make things more difficult for you! By having one file for each family with your own information and payments, we are able to keep a more accurate record of your activities. Our agents are more than happy to set up a file for each individual family, secure with its own payment and liability information. Also, this ensures the privacy of the information in your file.
Is it possible for family members or friends to be in the same group lesson?
We cannot guarantee any placement in group lessons. To ensure a quality lesson, we must form classes based on age and ability zone.
What is included in a rental package?
A full rental package includes skis, boots and poles. If you will need a helmet, please ask our agent to reserve one for you at an additional cost. Our equipment is replaced regularly to ensure a high-quality rental package.
Children's specific Information
How do I know which group program to book for my child?
Our highly-trained child development experts have gone to great lengths to put together programs that will instill the love of skiing as well as entertain children 3 to 17 years of age. Our children’s lessons are structured to encourage young skiers and meet their needs both developmentally and physically. If your child is under the age of 7 or you feel your child would do better in another environment, we encourage you to book private lessons.
What if it snows when I have lessons reserved?
All lessons for children will go out on time regardless of the weather. Fees will apply to lessons cancelled after the deadline.
What if children's group lessons or child care are not available for my dates?
If we are not able to confirm a Skier Services reservation, we will place your children individually on the wait list for the appropriate program and specific date(s). We must have a complete guest file, including email address and credit card number. If your requested date becomes available, we will reserve the activity, process payment and notify you by email. This may happen any time up to two days prior to your requested date. If you do not receive an email, please check in at any of our seven Skier Services locations the day before or the day of your requested date, and we will do our best to assist you. If you do receive an email and your plans have changed, you must comply with our cancellation policy in order to receive a full refund for the lessons booked.
Can I take a private lesson with my children?
Because adults and children learn at a different pace and through varying teaching techniques, it is better to not share the lesson time. We suggest that you take separate lessons or split the time.
Is it possible for family members or friends to be in the same group lesson?
All activities begin promptly at their designated times. Please allow a minimum of 60 minutes to arrange for equipment rentals and arrive at your meeting location. We are not able to accommodate late arrivals. Refunds will not be issued.
What if I have a lesson at 9 a.m. and my child's group lesson doesn't begin until 10 a.m.?
Our Children's Center offers complimentary early drop-off care from 8:30 - 9:15 a.m. in the Children's Center for all children who are booked into group lessons. Ask our Skier Services Reservations Agents for details.
What will my child eat for lunch and snacks in group lessons or child care?
The Children's Center serves a variety of "kid-approved" options that are nutritious and tasty. If your child is unable to eat certain foods, please fill out a 'Special Needs' form so our staff can help monitor his/her food selections. You may also bring a lunch or snack for your child, but please be aware that our facilities are nut-free.
Can my child still meet his/her group class if they are late?
All activities begin promptly at their designated times. Please allow a minimum of 45 minutes to arrange for equipment rentals and arrival at your meeting location on time. Due to the size of the resort and the number of skiers enrolled in activities, we are not able to accommodate late arrivals. Refunds will not be issued.
Please be aware our Ski School programs are a nut-free environment.
Equipment Rentals
888-754-8477 | 435-645-6648
skierservices@deervalley.com
How can I make ski school reservations?
To make ski school reservations, please call 435-645-6648 or 888-754-8477. For more information, please click here.
Where can I rent or buy ski gear?
Deer Valley operates two conveniently located ski rental shops at Snow Park Lodge and Silver Lake Village. There are several retail shops located around the resort that sell equipment and clothing including Jans at Snow Park Lodge and Cole Sport in Silver Lake Village.
When should I reserve Skier Services products?
Advance reservations are essential for all Deer Valley services throughout the ski season, especially during the December holidays, Martin Luther King weekend, Presidents' Day week and the month of March. Reservations are subject to availability and products may reach capacity at any time. Please make your reservations as early as possible by calling 888-754-8477.
What if it snows when I have lessons reserved?
All lessons for adults will go out on time regardless of the weather. Fees will apply to lessons cancelled after the deadline.
Can I have my assistant or Travel Agent book my Skier Services reservations?
To ensure that Skier Services products are booked accurately and to provide complete information and security, we prefer to speak directly with our guests. However, if you would like to authorize your assistant to book your reservations and make changes for you, please let us know.
We will be visiting Deer Valley with other families. Can we make everyone's reservation in one file to make it easier?
Actually, that will make things more difficult for you! By having one file for each family with your own information and payments, we are able to keep a more accurate record of your activities. Our agents are more than happy to set up a file for each individual family, secure with its own payment and liability information. Also, this ensures the privacy of the information in your file.
Is it possible for family members or friends to be in the same group lesson?
We cannot guarantee any placement in group lessons. To ensure a quality lesson, we must form classes based on age and ability zone.
What is included in a rental package?
A full rental package includes skis, boots and poles. If you will need a helmet, please ask our agent to reserve one for you at an additional cost. Our equipment is replaced regularly to ensure a high-quality rental package.
Children's specific Information
How do I know which group program to book for my child?
Our highly-trained child development experts have gone to great lengths to put together programs that will instill the love of skiing as well as entertain children 3 to 17 years of age. Our children’s lessons are structured to encourage young skiers and meet their needs both developmentally and physically. If your child is under the age of 7 or you feel your child would do better in another environment, we encourage you to book private lessons.
What if it snows when I have lessons reserved?
All lessons for children will go out on time regardless of the weather. Fees will apply to lessons cancelled after the deadline.
What if children's group lessons or child care are not available for my dates?
If we are not able to confirm a Skier Services reservation, we will place your children individually on the wait list for the appropriate program and specific date(s). We must have a complete guest file, including email address and credit card number. If your requested date becomes available, we will reserve the activity, process payment and notify you by email. This may happen any time up to two days prior to your requested date. If you do not receive an email, please check in at any of our seven Skier Services locations the day before or the day of your requested date, and we will do our best to assist you. If you do receive an email and your plans have changed, you must comply with our cancellation policy in order to receive a full refund for the lessons booked.
Can I take a private lesson with my children?
Because adults and children learn at a different pace and through varying teaching techniques, it is better to not share the lesson time. We suggest that you take separate lessons or split the time.
Is it possible for family members or friends to be in the same group lesson?
All activities begin promptly at their designated times. Please allow a minimum of 60 minutes to arrange for equipment rentals and arrive at your meeting location. We are not able to accommodate late arrivals. Refunds will not be issued.
What if I have a lesson at 9 a.m. and my child's group lesson doesn't begin until 10 a.m.?
Our Children's Center offers complimentary early drop-off care from 8:30 - 9:15 a.m. in the Children's Center for all children who are booked into group lessons. Ask our Skier Services Reservations Agents for details.
What will my child eat for lunch and snacks in group lessons or child care?
The Children's Center serves a variety of "kid-approved" options that are nutritious and tasty. If your child is unable to eat certain foods, please fill out a 'Special Needs' form so our staff can help monitor his/her food selections. You may also bring a lunch or snack for your child, but please be aware that our facilities are nut-free.
Can my child still meet his/her group class if they are late?
All activities begin promptly at their designated times. Please allow a minimum of 45 minutes to arrange for equipment rentals and arrival at your meeting location on time. Due to the size of the resort and the number of skiers enrolled in activities, we are not able to accommodate late arrivals. Refunds will not be issued.
Please be aware our Ski School programs are a nut-free environment.
Directions
DIRECTIONS AND GENERAL LOCATION INFORMATION
Where is Deer Valley Resort located?
Deer Valley is located in the historic mining town of Park City, Utah.
How far away is Deer Valley from the airport?
Deer Valley is approximately 38 miles from the Salt Lake City International Airport.
Which airlines fly into Salt Lake City?
All major airlines fly into Salt Lake City International Airport including non-stops from many cities. Salt Lake City is a hub for Delta Airlines.
How do I get to Deer Valley? Does Deer Valley provide transportation?
Deer Valley does not provide complimentary transportation from the airport, but is happy to have a Vacation Planner or Concierge staff member assist in arranging transportation to and from the Salt Lake City International Airport utilizing various local companies or car rental.
What is the proximity to Main Street?
Main Street is a 15-minute walk or three-minute drive from Snow Park, Deer Valley Resort's base.
Where is Deer Valley Resort located?
Deer Valley is located in the historic mining town of Park City, Utah.
How far away is Deer Valley from the airport?
Deer Valley is approximately 38 miles from the Salt Lake City International Airport.
Which airlines fly into Salt Lake City?
All major airlines fly into Salt Lake City International Airport including non-stops from many cities. Salt Lake City is a hub for Delta Airlines.
How do I get to Deer Valley? Does Deer Valley provide transportation?
Deer Valley does not provide complimentary transportation from the airport, but is happy to have a Vacation Planner or Concierge staff member assist in arranging transportation to and from the Salt Lake City International Airport utilizing various local companies or car rental.
What is the proximity to Main Street?
Main Street is a 15-minute walk or three-minute drive from Snow Park, Deer Valley Resort's base.