Scenic Chairlift Rides

Mountain Bike Ability Zone Guide

Please refer to the chart below to define your downhill mountain biking ability.

Symbol	Ability	Ability Detail
	Beginner	Limited mileage on city streets and paved bike paths. Possesses little to no experience riding on downhill mountain bike terrain. Can demonstrate some balance and control on a bike and can apply the use of hand brakes. Working on fundamental downhill bike handling skills.
	Advanced Beginner	Limited experience on green and easy blue technical cross-country trails. Can demonstrate balance and control on a bike and can apply the use of hand brakes. Able to ride comfortably on green trails such as Holy Roller at slower speeds. Working on exploring more challenging intermediate terrain, while continuing to build upon bike fundamentals.
	Intermediate	Comfortable at slower speeds on blue technical and flow trails with roots, loose rocks and single tracks, while retaining balance, changing gears and braking instinctively. Looking to learn how to drop and jump safely and continuing to explore more advanced terrain.
	Advanced	Comfortable on all blue technical and flow trails, while retaining balance, changing gears and braking instinctively at higher speeds on steeper, more challenging terrain. Has significant mileage on black technical and flow trails with jumps and drops. Working on improving technique on black jumps and technical features.
	Expert	Proficient on all black technical and flow jump trails. Very experienced, dynamic biker. Able to ride all trails confidently and quickly, while retaining balance, changing gears and braking instinctively at high speeds on steeper, more difficult terrain. Working on gaining experience on double black trails.

Lesson & Rental Policies

Cancellation and Change Fees
· If you need to cancel or change a reservation, you must call or speak directly with a Skier Services agent before 5 p.m. (2) two days prior to each booked date in order to receive a full refund. Cancellations or changes made one to two days prior to the first day will receive a partial refund

· The following fees, per product, per person, per day, will be deducted prior to issuing a refund:

Bike Equipment Rentals: $25
Bike Equipment Late Fee: $10 per 15 minutes
Group Clinics/Tours: $25
Guided Hiking Tours: $20
Guided Historical Hikes: $10
Private Lessons: $50
Day-of and No-shows: Full amount per product

· There are no refunds for ‘day-of’ cancellations or no-shows

· Products are non-transferable to another family member, friend or a different day

· Weather conditions are not viable reasons for cancellation. Appropriate fees will apply to lessons canceled after the deadline

Payments and Security
· A paid reservation is required to guarantee any Skier Services summer product

· The full amount for summer products are charged to the credit card provided at the time of booking

· To ensure the accuracy of your reservations and for security purposes, we prefer to speak directly with our guests. However, you may authorize another person to book and make changes to your reservations. Compliance with all policies will apply

· Each family must have their own file and children must be booked under their parent or guardian’s name in order to ensure accuracy, security, and privacy for our guests

General Policies and Information
Lift tickets are required for every bike participant. Lift tickets are not included with private lessons, group clinics, tours or rentals unless otherwise noted

· Bike rental equipment is not included with any lesson unless otherwise noted

· Products may sell out at any time

· Minimum and accurate age requirements are strictly observed for each child’s safety. We reserve the right to move children to the appropriate ability zone and program based on their skill level or if it is determined that the child’s date of birth has been incorrectly stated

· Children placed in a program because their birth date is incorrectly stated are not guaranteed a place in the program. Parents will be called to pick up their children and cancellation fees will apply

· Liability forms, legibly completed by a parent or guardian, are required for any participant who is under the age of 18 years, whether renting a bike, bringing their own bike or taking a lesson. Please refer to the other links in your confirmation email for appropriate forms

· We cannot guarantee placement in a program, group clinic or tour with friends or relatives. To ensure a quality product, we must form classes based on age and ability zone

· Group clinics, guided tours and private lessons meet at Snow Park Lodge

· All activities begin promptly at their designated times. Please allow a minimum of 30 minutes to arrange for equipment rentals and to arrive at your meeting location. We are not able to accommodate late arrivals. Refunds will not be issued

· We are not able to honor requests for a specific bike coach in any group clinic or tour

· A minimum of two participants is required per ability zone to hold the group clinic, or it converts to a two-hour private lesson beginning at the original start time

· Guided hiking tour participants should be in good shape, wear sturdy footwear, bring proper sun protection and carry plenty of water and snacks. For the safety of others who share the mountain, no dogs, please

· A Mountain Access Agreement and Release of Liability form is required for any participant who enrolls in the Guided Hiking programs

Lift Ticket Cancellation Policies

Cancellation and Change Fees

If you need to cancel or change a reservation, you must call or speak directly with a Ticket Office agent before 5 p.m. (2) two days prior to each booked date in order to receive a full refund. A $25 cancellation fee (per person and per product) will be applied if canceled within two days of booked date.

Summer Season Pass purchases are non-refundable

· There are no refunds for ‘day-of’ cancellations or no-shows

· Products are non-transferable to another family member, friend or a different day

· Weather conditions are not viable reasons for cancellation. Appropriate fees will apply to lessons canceled after the deadline

Payments and Security

· A paid reservation is required to guarantee any Skier Services summer product

· The full amount for summer products is charged to the credit card provided at the time of booking

· To ensure the accuracy of your reservations and for security purposes, we prefer to speak directly with our guests. However, you may authorize another person to book and make changes to your reservations. Compliance with all policies will apply

· Each family must have their own file and children must be booked under their parent or guardian’s name in order to ensure accuracy, security, and privacy for our guests

Lift tickets are required for every bike participant. Lift tickets are not included with private lessons, group clinics, tours or rentals unless otherwise noted

· Products may sell out at any time

· Liability forms, completed by a parent or guardian, are required for any participant who is under the age of 18 years, whether renting a bike, bringing their own bike or taking a lesson. Please refer to the other links in your confirmation email for appropriate forms

· All activities begin promptly at their designated times. Please allow a minimum of 30 minutes to arrange for equipment rentals and to arrive at your meeting location. We are not able to accommodate late arrivals. Refunds will not be issued

· A Mountain Access Agreement and Release of Liability form is required for any participant who enrolls in the Guided Hiking programs

Bike Rental Locations

Outdoor Plaza (advanced reservation pick-up) 2250 Deer Valley Drive South
Hours: 9:30 a.m. - 5:30 p.m., daily
On Twilight Tuesdays, open until 8:30 p.m.
Snow Park Lodge
2250 Deer Valley Drive South
Hours: 9:30 a.m. - 5 p.m., daily
On Twilight Tuesdays, open until 6 p.m.
Silver Lake Village
7600 Royal Street
Hours: 9:30 a.m. - 4:30 p.m., daily

Mountain Biking Code of Conduct

Mountain biking and hiking offer a range of challenges and adventures. Trail users can choose gentle scenic routes or challenging single track descents. Regardless of what type of terrain you select, remember that there are elements of risk in mountain biking and hiking; common sense and personal awareness can help to create a great trail experience for everyone. By mountain biking and hiking at Deer Valley Resort, trail users understand and acknowledge that mountain biking and hiking are hazardous sports with many inherent risks and assume all risks of personal injury as well as damage to or loss of property arising from participation in these sports.

HELMETS ARE REQUIRED FOR ALL BIKERS.